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Message from Management

To serve our customers is an honor and we wish to express our gratitude for your ongoing patronage. In addition, we extend our deepest sympathies to those who have suffered in the wake of the devastating Great East Japan Earthquake and deeply regret the enormous loss of lives for whom we pray will rest in peace.

From the moments just after the strike of this devastation, the NKSJ Group has made all necessary disaster-response measures a top management priority. In doing so, the entire Group has made concerted efforts to pay customer insurance claims in an expeditious manner with the hope of restoring peace of mind as quickly as possible. As an insurance group, we will strive to remain a beneficial resource to customers in the afflicted areas in the days ahead as we continue to live up to the principles of our corporate mission.

NKSJ Holdings, the joint holding company formed between Sompo Japan and Nipponkoa in April 2010, celebrated its second anniversary this fiscal year. In 2010, the inaugural fiscal year, the domestic P&C insurance business faced harsh conditions with an increase in automobile accidents and the effects of the earthquake disaster. In the domestic life insurance business, sales steadily expanded, while preparations for the merger of Sompo Japan Himawari Life and Nipponkoa Life scheduled for October 2011 progressed smoothly. In the overseas insurance business, we invested in P&C insurance businesses in Turkey and Singapore. Also, in other businesses, while merging our asset management companies and integrating our risk consulting companies, we progressed with efforts to reorganize Group companies on schedule.

Fiscal 2011 is the phase where the NKSJ Group will accelerate efforts to create synergies from the business integration. In the domestic P&C insurance business, we aim to expand earnings by increasing premiums, cutting business costs through greater efficiency, and strengthening asset management. In the domestic life insurance business, we aim to boost the pace of growth in scale and earnings at NKSJ Himawari Life Insurance, Inc., a new company to be created in a merger planned for October 2011. The overseas insurance business aims to grow through aggressive mergers and acquisitions to become our third largest earnings pillar following the domestic P&C and domestic life insurance businesses. In other businesses, we will advance with multifaceted solutions and services offerings now with added functionality as a result of reorganization measures undertaken in fiscal 2010.

The NKSJ Group will endeavor to enhance corporate and shareholder value while further building on the trust of its customers by providing high-quality service and solutions in response to the changing needs of our customers and society. We hope to enjoy your continued and steadfast support as the NKSJ Group.

Makoto Hyodo, Representative Director, Chairman and Chief Executive Officer
Masatoshi Sato, Representative Director, President and Chief Executive Officer
NKSJ Holdings, Inc.

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